Terms and conditions
Conditions and Services.
Welcome to our website ("www.redfordluxury.com"). Access to and use of www.redfordluxury.com are activities governed by these conditions of use ("General Conditions of Use"). Access to and use of this website presuppose the reading, knowledge and acceptance of these General Conditions of Use as well as the Privacy section and their obligation.
This website is managed and maintained by Redford SRL and is registered in the Companies Register of Basilicata, VAT number and VAT number 01191620762, share capital of Euro 119000.00 iv. The headquarters of Redford SRL is Via Pretoria 182, 85100 Potenza (PZ). If the services on the website are created by Redford SRL it will be understood that the General Conditions of Use will govern the relationship between the user and the latter company.
We remind you that the services you can access through the website, as well as any new use of the same compared to their current use, such as the launch of new services by Redford SRL, will be subject to the General Conditions of Use. The user acknowledges that Redford SRL assumes no responsibility for the availability and use of the services.
Remember that you can always contact Redford SRL (www.redfordluxury.com) by e-mail through the Contact section (email@example.com)
For any other legal information, consult the Privacy sections of redfordluxury.com
Redford SRL can modify or simply update , in its sole discretion, in whole or in part, these General Conditions of Use and the documents referred to therein. Changes and updates to the General Conditions of Use will be binding as soon as they are published on the website in this section.
Please therefore regularly access this section to check the publication of the most recent and updated General Conditions of Use of www.redfordluxury.com.
We point out that the General Conditions of Use are subject to the discipline contained in the Legislative Decree September 6, 2005, n. 206 ("Consumer Code") art. 66-bis and, in particular, to the provisions of Section II of the Consumer Code regarding distance contracts. It is understood that any reference on the www.redfordluxury.com site to clothing or other products does not constitute an offer to sell and that the images relating to the products, as well as the ways in which they are presented within the www.redfordluxury.com website, have purely illustrative purposes of the activities of Redford SRL
If you do not agree, in whole or in part, with the General Conditions of Use of www.redfordluxury.com, please do not use our website .
General Conditions of Sale
The offer and sale of products on our website ("redfordluxury.com") are governed by these General Conditions of Sale. The products purchased on redfordluxury.com are sold directly by Redford SRL with registered office in Italy, Via Pretoria 182, 85100 Potenza (PZ), registered. Tax Reg., Tax Code and VAT 01191620762, Share Capital Euro 119000.00 int. vers. You can request any information from Redford through our support services: contact Customer Service via the email firstname.lastname@example.org. If you need more information go to the Customer Service area. You will find information about orders and shipments, refunds and returns of products purchased on redfordluxury.com. For any other legal information, consult the sections: General Conditions of Use, Privacy and Withdrawal.
1. Our commercial policy
1.1 The Seller offers for sale, on redfordluxury.com, the products and carries out its e-commerce activity exclusively towards its end users who are "consumers".
1.2 When we speak of "consumer" we refer to any natural person who acts on redfordluxury.com for purposes not related to his commercial, entrepreneurial or professional activity, possibly carried out. If you are not a "consumer", we encourage you to refrain from entering into commercial transactions through redfordluxury.com.
1.3 In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.
1.4 These General Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders for products on redfordluxury.com between users of redfordluxury.com and the Seller.
1.5 The General Conditions of Sale do not regulate the supply of services or the sale of products by subjects other than the Seller who are present on redfordluxury.com through links, banners or other hypertext links. Before submitting orders and purchasing products and services from subjects other than the Seller, we advise you to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of electronic commerce between users of redfordluxury.com and third parties.
1.6 redfordluxury.com reserves the right to refuse orders generated on its site, if it considers that there are no contractual bases adequate for the seller's policies.
1.7 redfordluxury.com reserves the right to delete or block users if they deem them unsuitable for contractual sales policies
2. How to conclude the contract with Redford.
2.1 To conclude the purchase contract for one or more products on redfordluxury.com, you must fill out the order form in electronic format and send it to the Seller, electronically, following the relative instructions. The sales contract is kept in our archive:
2.2 After concluding the purchase contract for one or more products, by sending the order form, you will be sent an email summarizing the transaction containing a reference to the General Conditions of Sale - Policy - and a summary information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the procedures for handling complaints by the professional, of shipping and delivery costs; as well as the references and the geographical and e-mail address of the Seller and the date by which the Seller undertakes to deliver the goods. The Seller will also provide you with a summary of the conditions and methods for exercising your right of withdrawal and the methods and times for returning the purchased products (AFTER SALES SERVICES). You will also be given an indication of the circumstances in which you will lose the right to withdraw from the contract. If applicable to the purchase, you will be informed that, in case of withdrawal, you will have to bear the cost of returning the products. In any case, you will be reminded of the existence of the legal guarantee of conformity of the products, you will be provided with the contact details of our after-sales service.
2.3 In the order form, displayed immediately before the conclusion of the purchase contract, we will provide you with summary information about the essential characteristics of each product ordered, the price (inclusive of all applicable taxes or duties) and shipping costs ( including any additional costs incurred by you for choosing a different and / or faster type of shipping and delivery than the standard one). The contract is concluded when the Seller receives your order form electronically, after verifying the correctness of the data relating to your order. The sales contract is kept in our archive.
availabilityavailability refers to actual availability at the time the buyer places the order. This availability must however be considered purely indicative because due to the simultaneous presence of the products on other online sales channels and in the physical store they could be sold to other customers before confirming the order.
Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.
If the buyer requests the cancellation of the order, terminating the contract, redfordluxury.com. will refund the amount paid within 30 days from the moment redfordluxury.com became aware of the buyer's decision to terminate the contract.
Orders will be processed during the following hours: from Monday to Friday, in the following time slot: 9:00 am - 6:00 pm.
The invoice can only be requested at the same time as the order confirmation by filling in the dedicated forms.
The billing request cannot be accepted after the order confirmation or in the following days.
2.6 Safeguard clause
In the event that one of the clauses of these General Conditions of Sale is void for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.
Any request for information can be sent by email to the following address email@example.com, by phone at +39 0971273137 or by filling out the CONTACT form on the site.
The number is available from Monday to Friday at the following times: 9:00 - 13:00, 14:30 - 18:00.
2.8 Applicable law and competent court
These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In the event of a dispute, the competent court is mandatorily attributed to the Consumer residence (or domicile) Court pursuant to art. 66-bis of Legislative Decree 206/2005.
The Consumer residing in Europe is informed that the European Commission has set up a platform Online which provides an alternative dispute resolution tool. This tool can be used by the European Consumer to resolve in a non-judicial way any controversy relating to contracts for the sale of goods and services stipulated on the net and / or deriving from the same. (Pursuant to European Union Regulation No. 524/2013)
Consequently, if you are a consumer established in Europe, you can use this platform for the resolution of any dispute arising from the online contract stipulated on www.redfordluxury.com
The European platform ODR is available at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=IT
3. Guarantees and indication of the prices of the products
3.1 On redfordluxury.com are offered for sale only products of luxury brand and top quality. These products are purchased directly from the Seller from manufacturers and from boutiques authorized to sell the brands on the redfordluxury.com website, carefully selected for their rigorous quality controls.
3.2 The Seller does not sell used products, irregular or of inferior quality to the corresponding standards offered on the market.
3.3 The essential characteristics of the products are presented on redfordluxury.com within each product sheet. However, the images and colors of the products offered for sale on redfordluxury.com may not correspond to the real ones due to the effect of the Internet browser and the monitor used.
3.4 Product prices may be subject to updates. Make sure of the final sale price before submitting the relevant order form.
3.5 Purchase requests from countries not included among those shown in the SHIPMENTS section cannot be accepted by the Seller.
3.6 All products come with an identification tag attached with a disposable seal. We ask you not to remove the tag and its seal from the products purchased, of which they form an integral part. The Seller, in the event of exercising your right of withdrawal, has the right not to accept the return or not to fully refund the sums paid for the purchase, in relation to those products that do not have the relevant tag or that have been altered in the their essential and qualitative characteristics or which have been damaged, as better explained in paragraph 8.10.
3.7 The products sold on redfordluxury.com are protected by the legal guarantee of conformity of the products pursuant to art. 128 ff. Consumer Code.
3.7.1. Consumer rights regarding the guarantee of conformity of the purchased article
3.7.2. The consumer code (Legislative Decree no. 206/2005) in articles 128-135 provides for the obligation to guarantee consumers the conformity of the purchased goods with the characteristics and qualities offered. The seller is therefore responsible for the conformity defects existing at the time of delivery of the goods for all the products sold in its stores.
3.7.3. The lack of conformity exists when the product:
a. does not conform to the description or does not possess the qualities presented by the seller.
b. it detects defects that limit its usual performance (ex: badly sewn buttons, defective seams).
3.7.4. The Legal Guarantee exclusively protects the so-called "consumer", that is the natural person who, having purchased a product, acts for purposes unrelated to any business, commercial, craft or professional activity carried out and therefore does not apply to products purchased with invoice and P VAT from professionals and companies.
3.7.5. The legal guarantee has a duration of 2 years from the date of delivery of the goods, regardless of the existence of any other guarantees issued by the manufacturer and the duration of the same.
The lack of conformity covered by the legal guarantee that occurs within this term must in any case be reported by the consumer within 2 months from the date of discovery of the defect. In order to ensure that the defect does not result from incorrect behavior on the part of the buyer:
a. the products must not have been used, worn, washed or damaged;
b. the identification tag must still be attached to the products with the disposable seal;
In the event of a lack of conformity duly reported within the deadline, the consumer has the right to the seller's restoration, without charge, of the conformity of the goods by repair or replacement, or to an adequate reduction of the price or to the termination of the contract. In particular, the consumer has the right:
a. the repair or replacement of the asset, of his choice, unless the remedy requested is impossible or excessively expensive compared to the other; the remedy requested is "excessively expensive" when it imposes unreasonable costs on the seller compared to the alternatives, taking into account the value of the intact good, the extent of the defect and the possibility of resorting to alternative remedies without significant inconvenience for the consumer;
b. in the alternative (if the first two remedies are impossible or excessively expensive, or have not been made within reasonable time, or previous repairs or replacements have caused significant inconvenience to the consumer), to request a price reduction or contract termination.
3.7.6. The consumer can assert his rights regarding the legal guarantee of conformity by contacting the seller of the goods directly - ie REDFORD S.R.L. - or through an email communication to: firstname.lastname@example.org
3.8.1. You can obtain information on how we process your personal data by accessing the section https://www.redfordluxury.com/privacy.aspx
3.8.3. Please read carefully the Privacy which also applies in the event that the user accesses redfordluxury.com and uses the relative services, but does not acquire any products. Privacy helps you understand how redfordluxury.com collects and uses your personal data and for what purposes.
3.9. Dispute Resolution, ODR and Joint Settlement
If you have submitted a complaint that we have not been able to resolve together, remember that the online consumer dispute resolution service has been established by law.
Since 9 January 2016 there is an online platform where you can find a list of the bodies you can contact to open an online dispute resolution procedure. You can find all the information at the following address http://ec.europa.eu/consumers/odr/
For any further information, do not hesitate to contact our customercare, at email@example.com
For civil disputes related to The application of Sections I to IV of this chapter is the mandatory territorial jurisdiction of the judge of the place of residence or domicile of the consumer, if located in the territory of the State.
Legal Notices on ADR / ODR
Alternative Dispute Resolution - ALTERNATIVE DISPUTE RESOLUTION (ADR) / ONLINE DISPUTE RESOLUTION (ODR)
Pursuant to art. 14 of Regulation 524/2013, the user is informed that in the event of a dispute he can lodge a complaint via the ODR platform of the European Union reachable at the following link http://ec.europa.eu/consumers/odr/. The ODR platform is an access point for users who wish to resolve disputes arising from sales contracts or online services out of court. For more information contact: firstname.lastname@example.org
The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the consumer code, with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects of electronic commerce.
3.9.1. Modification and updating
The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on redfordluxury.com
4.1 To pay the price of the products and the relative shipping and delivery costs, you can follow one of the methods indicated in the order form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment instrument chosen by you.
4.2 In the event of payment by credit card, the financial information (for example, the credit / debit card number or the expiry date) will be forwarded, by means of an encrypted protocol, to Banca Sella or to other banks, which provide the related remote electronic payment services, without third parties having access to them in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relative refunds in case of any product returns, following exercise of your right of withdrawal, or if it becomes necessary prevent or report the fraud commission to police on redfordluxury.com. The price for the purchase of the products and the shipping and delivery costs, as indicated in the order form, will be charged to your bank account at the time of shipment of the products purchased.
5.1 COUPONS are personalized codes that allow you to take advantage of a discount on purchases made on redfordluxury.com.
5.2 The INSERT COUPON box is displayed on the first page of the purchase process: once you have entered the items in the SHOPPING BAG, enter your code in the USE A COUPON CODE box and click on APPLY.
5.3 Restrictions on the use of COUPON
A). The value COUPON cannot in any way be converted into money;
B). It will not be possible to use multiple COUPON in the same order;
C). It is not valid for all discount brackets on the site
5.4 If for some reason you are not satisfied with your order, you can return the item on which you have applied the COUPON by following the standard return procedure available in the Returns section. Once your return has been accepted, you can agree to receive a new COUPON with our customer service by sending a request to email@example.com 6.1 To find out the specific shipping and delivery methods for the products, access the Shipping section, at inside the INFORMATION area i. Please pay attention to what is reported in this section because the indications contained therein form an integral and substantial part of these General Conditions of Sale and, therefore, are considered by you fully known and accepted at the time of the transmission of the order form.
6. Customer support
6.1 You can request any information through our support services: contact Customer Service. For more information, access the CONTACTS area
7. Right of withdrawalreturn
7.1 For purchases outside the EU theis charged to the customer.
7.2 You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on redfordluxury.com. In some specific cases, duly indicated in the Right of Withdrawal section, it will be possible to change the chosen garment with another.
8 To withdraw from the contract you can use the Return Form (compliant with the standard form pursuant to art.49, paragraph 4 of the consumer code) to be filled in and sent directly online through the redfordluxury.com website, or draft and send to the Seller other explicit statement of your decision to withdraw from the contract. If you choose to use the Return Form to be sent directly online through the redfordluxury.com site, the Seller will send you confirmation by e-mail of the receipt of the withdrawal request. If, on the other hand, you choose to send another declaration of withdrawal, the burden of proving the correct and timely exercise of the right of withdrawal will fall on you.
8.1 Once you have exercised the withdrawal from the contract, you must return the products to the Seller by delivering them to the courier for shipment within fourteen (14) days from when you have communicated to the Seller your decision to withdraw from the contract.
8.2 The only expenses charged to you are those for returning the purchased products, unless the Seller has expressly exempted you from these costs at the time of purchase and on the further condition that you make use of the shipper indicated by the Seller in the Return Form.
8.3 If you decide to use the forwarder indicated by the Seller in the Return Form, you will not, however, have to pay the costs of returning the purchased products in your person. The payment of the return costs of the purchased products will be made, on your behalf, directly by the Seller, who will therefore release you from any payment obligation towards the shipper. For the payment of the refund, the Seller will in fact retain a lump sum payment from the refund equal to the standard shipping cost of the products purchased. Furthermore, from the moment of the return of the purchased products to the forwarder indicated by the Seller in the Return Form, the Seller exempts you from any liability in case of loss or damage to the products during transport.
8.4 If you decide to use a shipping method other than that indicated by the Seller in the Return Form, you will have to pay the costs of returning the purchased products yourself. In this case, an amount equivalent to the cost of the products purchased will be refunded, while any additional costs incurred by you for choosing a different and / or faster type of shipping and delivery than the standard one will not be refunded. In this case, the responsibility for loss or damage to the products may remain your responsibility. Otherwise, the Seller may retain the products, in addition to the amounts already paid for their purchase.
8.5 If upon delivery of the products previously contracted with the Seller, the buyer refuses the delivery of the package (without a just cause communicated in time to our customer service: firstname.lastname@example.org or does not indicate an exhaustive shipping address not will be entitled to a full refund of the amounts already paid to the Seller. In this case, an amount equal to the shipping cost will be deducted from the expected refund (one way: to the customer and return: to the Seller. All will be specifically communicated to you, via e-mail, from the Seller Within 14 days from the sending of the e-mail with which the sum deducted from the refund will be communicated, you can choose to get back, at your expense, the products in the state in which they were returned to the Seller, giving notice to the Seller himself, according to the methods that will be communicated to you
9. Times and methods of reimbursement
9.1 After returning the products, the Seller provides to the necessary assessments relating to their compliance with the conditions and terms indicated in paragraph 8. In the event that the checks are successfully concluded, the Seller will send you, via e-mail, the relative confirmation of acceptance of the products thus returned. In the event that the checks are not concluded positively, the Seller will notify you via e-mail of the existence of a decrease in the value of the returned products, deriving from your failure to comply with the conditions referred to in letters b) c) and d) of the previous paragraph At the same time, the Seller will also notify you of the amount that will be deducted from the sums paid by you for the purchase of the returned products; without prejudice, alternatively, to the possibility of getting back, at your expense, the products in the state in which they were returned to the Seller, in accordance with the provisions of paragraph 8.10 above.
9.2 Whatever the payment method used by you, the refund, in whole or in part, is activated by the Seller in the shortest possible time and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal after verification of the correct execution of your right of withdrawal and verification of returned products.
9.3 The Seller reimburses using the same means of payment used by you for the purchase of the returned products, unless you have expressly agreed with the Seller the use of a different means of payment and provided that you do not have to support any additional cost as a consequence of the refund. If there is no correspondence between the recipient of the products indicated in the order form and who made the payment of the sums due for their purchase, the refund of the sums, in case of exercise of the right of withdrawal, will be performed by the Seller, in in any case, towards the person who made the payment.
9.4 The value date of the chargeback is the same as the debit; consequently you will not suffer any loss in terms of bank interest.
9.5 The Seller indicates which is the forwarder for the return of the products: SDA courier in Italy or DHL Sardinia, Sicily and outside Italy (http://www.dhl.com/) and www.ups.com. The customer must use the pre-printed adhesive label attached to the package containing the products (label present only for DHL orders outside Italy), you can return the products to the Seller, without making the payment of the necessary expenses in person. For returns in Italy, the label is placed by the courier upon collection. According to the methods and terms provided for the exercise of the right of withdrawal, this method allows the Seller to directly pay, on your behalf, the costs of returning the purchased products, freeing you from any payment obligation to the shipper. This method also allows you to check, at any time, where each package is located, freeing you from any liability in case of loss or damage to the products during transport. For returns from Russia and the rest of the world, the entire operation is paid by the customer who can independently decide which courier to use for the return. Only the tracking number of the package is required, which the customer can send to email@example.com
9.6. shipping, including liability in case of loss or damage of the products.
10.1 You can obtain information on how we treat your personal data by accessing the Privacy.
10.2 Please also read, if you have not already done so, our General Conditions of Use because they contain important indications on how we treat the personal data of our users and on the security systems adopted.
11. Applicable law and settlement of disputes
11.1 The General Conditions of Sale are governed by Italian law and in particular by legislative decree no. 206, on the consumer code in Chapter I "Consumer rights in contracts", with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects of electronic commerce. distance contracts and Legislative Decree 9 April 2003 n. 70 on certain aspects of electronic commerce.
12. Modification and updating
12.1 The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on redfordluxury.com.
RISK PASSAGE CLAUSE
According to the provisions of art. 63 of the Consumer Code, the "risk of loss or damage to the goods for reasons not attributable to the seller, is in fact transferred to the consumer only when the latter, or a third party designated by him and other than the carrier, becomes physically in possession of goods.
Any damage to the packaging and / or the product or the mismatch of the package number of the indications must be immediately reported in writing on the courier's delivery note. Where permitted by current law, once the courier document has been signed without the customer having raised any exceptions, the customer will not be able to make any objection regarding the external characteristics of the delivered package.
"The customer must check the Products immediately upon delivery, to ascertain their compliance with what has been ordered, any lack of some of the products ordered or report any obvious defects in the products. In the event that the customer has signed the delivery document without reservation, he cannot subsequently make any objection, except for hidden defects. " In the event of damage to the product or mismatch, the clauses as formulated above limit the disputes that the consumer could oppose if exceptions to the courier are not raised immediately in the event of non-hidden defects (activity that the law does not require from the consumer or that the same could not perform for example if the delivery is made to a third party)
LIMITATION OF LIABILITY.
Except in cases of willful misconduct or gross negligence, Redford SRL will not be liable in any way towards the Customer for indirect or consequential damages that may arise from the purchase of products offered for sale on the site. "In the latter, a limitation of responsibility for possible inadequate graphic representations of the product images on the site, according to the wording of the clause, also not attributable to factors that cannot be controlled by the seller (eg due to the effect of the internet browser or monitor used by the consumer): "3. Purchase procedure. The site shows, for each selected Product, an image of the Product itself, the unit price, the color and the sizes. The images are used for illustrative purposes of the Product only; Redford SRL cannot therefore be held responsible for any inadequate graphic representation of the products presented on the site ".
Please read carefully the Privacy which also applies in the event that the user accesses redfordluxury.com and uses the related services, but does not acquire any products. Privacy helps you understand how redfordluxury.com collects and uses your personal data and for what purposes.
1. Intellectual property rights
The contents of redfordluxury.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, i logos and any other material, in any format, published on redfordluxury.com, including menus, web pages, graphics, colors, schemes, tools, fonts and website design, diagrams, layouts , the methods, processes, functions and software that are part of redfordluxury.com, are protected by copyright and by any other intellectual property right of Redford and other rights holders. The reproduction, in whole or in part, in any form, of redfordluxury.com of its contents is prohibited, without the express written consent of Redford.
Redford has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of redfordluxury.com and its contents. With regard to the use of redfordluxury.com, you are only authorized to view the website and its contents. Furthermore, you are authorized to carry out all those other temporary acts of reproduction, without their own economic significance, which are considered to be transient or accessory, an integral and essential part of the same visualization as redfordluxury.com and its contents and all other navigation operations. on the website that are performed only for legitimate use of redfordluxury.com and its contents.
However, you are not authorized to make any reproduction, on any medium, in whole or in part of redfordluxury.com and its contents. Any act of reproduction must be authorized from time to time by Redford or, if necessary, by the authors of the individual works contained on the website.
These reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of Redford and of the authors of the individual works contained on the website. The authors of individual works published on redfordluxury.com have, at any time, the right to claim ownership of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any act damaging the works, which is of prejudice to their honor or reputation.
You undertake to respect the copyright of the artists who have chosen to publish their works on redfordluxury.com or who have collaborated with redfordluxury.com to create new expressive and artistic forms destined to be published, even if not exclusively on the website, or, again, which form an integral part of it. Furthermore you are not, in any case, authorized to use, in any way and form, the contents of the website and every single work protected by copyright and any other intellectual property right. By way of example, you will not be able to alter or otherwise modify the protected contents and works without the consent of Redford and, where necessary, of the individual authors of the works published on redfordluxury.com.
2. Warning on contents
Redford has taken every precaution to avoid that contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of redfordluxury.com users, are published on the website harmful to civil beliefs, human rights and the dignity of people, in all its forms and expressions.
In any case, Redford does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy.
However, if such content is deemed unlawful or illegal in some of these countries, please avoid accessing our website and if you choose to access it in any case, we inform you that the use you decide to make of the services provided by redfordluxury.com will be your sole and personal responsibility.
Redford has also taken every useful precaution in order to ensure its users that the contents of redfordluxury.com are accurate and do not contain incorrect or out of date information, with respect to the date of their publication on the website and, as far as possible. , even later.
However, Redford assumes no responsibility towards users for the accuracy and completeness of the content published by Redford, on its website, without prejudice to its liability for willful misconduct and gross negligence and except as otherwise provided by law.
Furthermore, Redford cannot guarantee its users that the website will operate continuously, without interruption and in the absence of errors or malfunctions due to the Internet connection.
For any problem encountered in the use of our website, contact Customer Service. A Redford manager will be available to assist you and help you restore the functionality of your access to the website, if possible.
Similarly, we recommend that you contact your Internet service provider or check that every device for Internet connection and access to web content is activated correctly, including your Internet browser.
Although Redford will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents, may not allow redfordluxury.com to operate without suspensions, interruptions or discontinuities due to the need to update the website.
Redford has adopted adequate technical and organizational measures to safeguard the security of its services on redfordluxury.com, the integrity of data relating to traffic and electronic communications with respect to forms of use or knowledge that are not allowed, as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on redfordluxury.com, or of unauthorized access, or access that does not comply with the law, the data and the information itself.
4. Our commercial policy
Redford has adopted its own commercial policy; its mission is to sell products through its services and its website only to the "final consumer", meaning by this term a natural person who acts, on redfordluxury.com, for purposes unrelated to his commercial, business or professional activity, if any breakthrough.
If you are not an end consumer, please do not use our services to purchase products on redfordluxury.com. Otherwise, Redford will have the right not to consider purchase orders from subjects that are not final consumers and any other purchase order that does not comply with the General Conditions of Sale and these General Conditions of Use.
5. Applicable law and settlement of disputes
These General Conditions of Use are governed by Italian law and in particular by legislative decree 6 September 2005 n. 206, on the consumer code in Chapter I "Consumer rights in contracts".